Privacy Policy

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City of Arcadia
Website Privacy Notice

October 2015

Privacy Statement
This Privacy Notice discloses the City of Arcadia’s privacy practices and how we collect and use the information you supply when you interact with the City website. By accessing and using the website, you acknowledge the City of Arcadia Privacy Notice and accept the policies and practices described in this document.

The City of Arcadia collects no personal information about you without your knowledge when you visit this site, although you may choose to provide this information to us in specific instances. However, we do collect and store certain information automatically.

Information Collected and Stored Automatically
When you browse, read pages, or download information in the ArcadiaCA.gov domain, certain technical information about your visit is automatically gathered and stored. This information does not identify who you are. The information collected and stored about your visit includes:

  • The Internet Protocol (IP) address of the domain from which you access the Internet, whether yours individually or provided as a proxy by your Internet Service Provider (ISP)
  • The type of browser and operating system used to access our site
  • The date and time you access our site
  • Pages and files you viewed and downloaded
  • The Internet address of the website from which you linked directly to our site.

The summary statistics are used to help make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site's technical design specifications and identifying system performance or problem areas.

This information is not shared with anyone beyond the support staff for this website and other appropriate City staff, except when required by computer security, law enforcement investigation or other authorized legal purpose, and is customarily used only as a source of anonymous statistical information.

Cookies
Website in the ArcadiaCA.gov domain uses persistent cookies only to store website display related user preferences (e.g. font size, display tooltips, etc.), and the cookies do not collect any personal information.

If You Send Us Personal Information
If you choose to provide the City with personal information - such as filling out a form and submitting it to us through the website - that information will be used only to complete the activity for which it was provided, whether it is a one-time event or a recurring event, such as providing a subscription service. This information may be used for the technical support of the website and its computer system, or to enhance, evaluate, or otherwise review the website or service. The information may also be used to contact an individual in response to a request for information.

You may choose to provide us with personal information, as in an e-mail message containing your comments or questions. We use this information to improve our service to you or to respond to your request. There are times when your message is forwarded, as e-mail, to other employees who may be better able to help you.

Personal information, collected as noted herein, is retained to meet the needs of the stated purpose and is then discarded in accordance with the City’s Records Retention Policy.

The City of Arcadia does NOT collect information for commercial marketing. Personal information is shared only with employees of the City of Arcadia involved in processing data for the completion of the stated purpose, entities for which the City is acting as an agent, and/or entities acting as the City's agent (an agent in this instance is defined as a third party that processes data only for the completion of the stated purpose), except for authorized law enforcement investigations, or as otherwise required by federal or State law, including but not limited to, the California Public Records Act.

Although we take reasonable measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this privacy policy.

Messages transmitted via email are not secure and any information transmitted to this site via email should be assumed to not be confidential.

Links to Other Sites
The City of Arcadia website contains links to other sites whose information practices may be different from ours. Please read the other sites' privacy notices, and note that we have no control over information that is submitted to, or collected by, these third parties.

Disclaimer of Liability
The City of Arcadia, nor any of its programs, employees, agents or individual elected officials, shall be held liable for any improper or incorrect use of the information described and/or contained in the City website and the City assumes no responsibility for anyone's use of the information. In no event shall the City website, or its programs, employees, agents or individual elected officials be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence or under any other cause of action.

Communication made with the City of Arcadia through this website shall not constitute public comment or legal notice to the City or any of its officers, employees, agents or representatives with respect to any past, existing, or potential claim or cause of action regarding the City or any of its agents, officers, employees, agents or representatives, where notice to City is required by laws, rules or regulations. Please be advised that such communications may be subject to disclosure under the California Public Records Act.

Disclaimer of Warranties and Accuracy of Data
Although the data found on the City website have been produced and processed from sources believed to be reliable, no warranty, express or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. THE CITY OF ARCADIA PROVIDES THIS INFORMATION ON AN "AS IS" BASIS. ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, FREEDOM FROM CONTAMINATION BY COMPUTER VIRUSES AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE DISCLAIMED. Changes may be periodically made to the information herein; these changes may or may not be incorporated in any new versions of the City website. If a user has obtained information from any of the City web pages via a source other than the City website, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use.

Use of this website constitutes acceptance of this waiver of liability and warranties.