FAQs

Print
Press Enter to show all options, press Tab go to next option
Click on the question to see answer.
  • Adult Basketball

    • Where can I obtain an application to sign up for the league?

    • How much are league fees and what do they include?

    • How can I sign up to become a free agent?

    • May I join a team as an individual.

    • Is there open court time available at the Dana Gym?

    • How many games must each player participate in to be eligible for playoffs?

    • How many players are allowed on a team?

    • Where can I access game times and player statistics?

    • May a team request a specific division?

    • Do division champions receive trophies?

  • Building and Construction

    • Will I need to contact other agencies?

    • How do I obtain a construction roll-off bin/dumpster?

    • Do I have to apply for my own building permit?

    • What improvements do not require building permits?

    • How long does a building permit last?

    • How long does it take before a permit is issued?

    • Why do I need a building permit?

    • How do I go about getting the necessary approvals and permits for my project?

    • What kind of projects require a building permit?

    • What are the hours of construction in residential areas?

    • Do I need separate permits if my plans involve electrical, plumbing, and mechanical work?

    • Is there a fee for a building license?

    • What is a ''Rebuild?''

  • Building Licenses

    • Will building inspections be required for my construction project?

  • Business Licenses

    • I want to film within the City of Arcadia, do I need a permit?

    • Do I need a business license and how do I apply for a license?

    • Can I apply for a yard sale permit on line?

    • What is the process for a change of business ownership?

    • What is a DBA and why do I have to use it?

    • How much do I have to pay for my business license?

    • How do I check on a contractor?

    • How long is a Business License good for?

    • What kind of businesses require a City business license?

    • How long is a business license good for?

    • Do I need a Business License to conduct business in the City of Arcadia?

  • City Clerk

    • Can I speak in front of the Closed Session meeting?

    • How can I find out what happened at the City Council meeting?

    • How can I find out what the City Council will be discussing?

    • Where do we obtain a marriage license?

    • Where can I obtain a Resolution or Ordinance?

    • How can I get a copy of the Closed Session agenda?

    • How can I speak in front of the City Council?

    • What are the duties of the Office of the City Clerk?

    • When and where are the City Council meetings?

  • City Council

    • How do I ask the City Council to recognize an individual for exceptional service or achievement?

    • Where are City Council meetings held?

    • Where can I find the agenda for an upcoming City Council Meeting or minutes from previous meetings?

    • Who are the current Council Members?

    • When are City Council elections held?

    • How do I invite the City Council to an event?

    • Is the public allowed to speak with Council Members at their meetings?

    • Do Council Members represent specific areas of town?

    • How is Arcadia's Mayor selected?

    • Who is eligible to run for the City Council?

    • How long is the term of office for a Council Member?

    • How many Council Members does Arcadia have?

  • City Infrastructure and Street Lights

    • How do I report a broken street light?

    • How often are streets swept?

    • Are traffic signals in the City synchronized?

    • The traffic lights are out, what should I do?

    • Who do I call to report a street light out?

    • How do I report graffiti?

  • City Manager

    • How can I obtain a copy of a City Resolution or Ordinance?

    • How do I become a volunteer for the City of Arcadia?

    • I have a suggestion for the City – who do I send it to?

    • When does the City adopt its budget?

    • How do I get information listed on the cable television community bulletin board?

    • How often is the City Newsletter published and how is it distributed?

    • What City offices are located at City Hall proper?

  • City Trees

    • The street tree in front of my house has damaged the sidewalk. Who should I call?

  • Code Services

    • My neighbor is running a business out of their home. Are they allowed to do this, and can it be regulated?

    • My neighbor leaves his trash cans out all the time. Is this allowed?

    • How do I file a complaint regarding a Code Violation?

    • My neighbor is not watering and maintaining his landscaping. Can't the City require some proper landscaping even though we're in a severe drought?

    • What can the City do about the standing water in my neighbor's pool/yard, in which mosquitoes are breeding?

    • I received a Notice of Violation. But, I am not sure what I need to do. Who should I contact?

    • What is Code Services?

    • What are the hours of construction in residential areas?

    • It seems that someone in my neighborhood is running a business out of their home, can they do that?

    • My neighbor has a neglected / green pool, what can the City do?

  • Communications

    • How do I get information listed on the cable television community bulletin board?

    • How often is the City Newsletter published and how is it distributed?

  • Development Services

    • Will I need to contact other agencies?

    • I want to film within the City of Arcadia, do I need a permit?

    • How do I become a volunteer for the City of Arcadia?

    • Do I have to apply for my own building permit?

    • What improvements do not require building permits?

    • How long does a building permit last?

    • Will building inspections be required for my construction project?

    • What kind of projects require a building permit?

    • How long does it take before a permit is issued?

    • How do I go about getting the necessary approvals and permits?

    • How do I check on a contractor?

    • What kind of businesses require a City business license?

    • Do I need separate permits if my plans involve electrical, plumbing, and mechanical work?

    • Is there a fee for a building license?

    • What is a ''Rebuild?''

    • How long is a business license good for?

  • Economic Development

    • What is the City's "Oversight Board?"

    • What types of businesses is the City looking for?

    • How can the City help me with my business?

    • How is Arcadia replacing the defunct Arcadia Redevelopment Agency?

    • What is the City doing with former Redevelopment Area properties?

  • Employment

    • How do I become a volunteer for the City of Arcadia?

    • How do I login to start filling out a job application?

    • How will I know for which jobs I am qualified?

    • If I have previously completed a job application, will I automatically be considered for other positions?

    • How do I check the status of my employment application?

    • How do I apply for employment?

    • How do I update my contact information if I need to make changes?

    • What is an eligibility list?

    • What if I am not interviewed or selected to participate in the recruitment process?

    • Can I apply for a position that is not currently open but that may open in the future?

    • Will I be notified whether or not I am selected to continue in the process?

    • What is the difference between an Open Competitive job and a Promotional job opening?

    • How does Human Resources determine if I qualify for a position?

    • What are the steps of the selection process?

    • How do I apply if I don’t have a computer?

  • Filming

    • I want to film within the City of Arcadia, do I need a permit?

    • What are some popular locations in the City for filming?

  • Finance

    • When does the City adopt its budget?

  • Fire Department

    • How do I become a volunteer for the City of Arcadia?

    • How often should I change the batteries in my smoke detector?

    • What should I do during an earthquake?

    • Why do they always send a fire truck when I only called for paramedics?

    • How long does it take a fire engine to get to a fire or medical emergency after 911 has been called?

    • What is the best thing to do if I get a burn?

    • How do I draw up an escape plan for my home/business?

    • Why do I have to dial 911? Will calling the fire station directly save time?

    • Why do I sometimes see fire trucks at the grocery store?

    • Is there a difference between a fire engine and a fire truck?

    • Do I need to put a smoke detector in every room? How many do I need?

    • What kind of fire extinguisher should I buy?

    • What can I do to protect my home from wildland fires?

    • Why can't I go to any hospital that I want?

  • Library

    • How do I reserve a study room?

    • When is the Library open?

    • How can I renew them?

    • How can I avoid paying overdue fines?

    • May I check out books if I forgot to bring my library card?

    • How long can I keep materials?

    • If an item is out, can I be put on a waiting list?

    • Does the Library have public meeting rooms?

    • Can I type my resume or a term paper at the Library?

    • How do I get a library card?

    • How much are overdue fines?

    • I'm unable to come to the Library. Can you answer questions by phone or e-mail?

    • Can the Library help me borrow books from another library?

    • What happens if I lose a book?

    • Does the Library have a FAX machine?

    • Where is the Library located?

    • Where can I return my books?

    • Is there a charge to get a library card?

    • How many DVDs can I check out?

    • How do I become a volunteer for the City of Arcadia?

    • How many music CDs can I check out?

    • Do you have teacher loans?

    • How much does it cost to print a page off the Internet?

    • How many books can I check out?

    • How many books can I check out on a certain subject?

    • How does a child get a library card?

    • How many items can I check out?

    • The Library is a great place to do homework, read books or participate in Library-sponsored programs. May I leave my children at the Library?

    • Why does the Library charge overdue fines?

    • Does the Library have a color photocopy machine?

    • Does the Library have photocopy machines?

  • Museum

    • What is the Museum Education Center?

    • What is the Gilb Museum of Arcadia Heritage?

    • What is the Arcadia Veterans Local History Room?

    • Are the exhibits always the same?

    • What are some of the exhibits at the Museum?

    • What is the Museum Commission?

    • What are the hours for the Museum?

    • Why is the Museum called The Gilb?

  • Paramedic Membership Program

    • Who is covered by the Paramedic Membership Program?

    • If I have medical insurance, why do I need this program?

    • What is the current fee for joining the Paramedic Membership Program?

  • Parking Citations

    • I want to contest my parking ticket, what do I need to do?

    • How do I contest a parking citation?

    • I lost my citation, how do I get a copy of it?

    • Does the city have overnight parking restrictions?

    • I didn’t see a sign for Overnight Parking restrictions and received a ticket, what can I do?

  • Police

    • How do I contest a parking citation?

    • Is it illegal to play my stereo too loud?

    • When does a child have to be in a child safety seat?

    • What are the hours of operation for the Arcadia Police Department?

    • I have been involved in an accident, what should I do next?

    • I am getting stopped by the police, what should I do next?

  • Purchasing

    • How do I become an approved vendor for the City?

    • Do I need a Business License to conduct business in the City of Arcadia?

    • Is my company going to receive a copy of each and every bid after being added to the approved vendor list?

  • Recreation

    • I'm interested in teaching a class. How do I become an instructor?

    • Do you offer facility rentals?

    • How do I become a volunteer for the City of Arcadia?

    • Where is the dog park?

  • Recycling

    • How do I obtain a construction roll-off bin/dumpster?

    • How do I recycle my holiday tree?

  • Refuse Collection

    • My neighbor leaves his trash cans out all the time. Is this allowed?

    • How do I obtain a construction roll-off bin/dumpster?

    • How early can I place my trash containers at the curb?

    • Who do I call to pickup "bulky items?"

    • Who do I call if my trash is not picked up?

  • Senior Services

    • Are there any Senior clubs I can join?

    • Where can i find a monthly lunch menu?

    • Where can I find information on senior housing, attorneys, utility assistance, support groups and transportation?

    • I am going to be 65 years old, where can I get information about Medicare?

    • What are the gift shop hours?

    • Do you have tours of your facility?

    • What are your business hours?

    • Do you have computer classes?

    • How much does it cost to have the Connection mailed to my home?

    • Do you provide notary services?

    • Do you have travel opportunities for seniors?

    • Do you have to live in Arcadia to attend the Community Center? Is there a membership fee?

    • What is the movie is playing this Wednesday at 1:30 p.m.?

    • Is there a dance today? And how much does it cost?

    • Do I need a reservation for lunch?

    • How much is lunch for seniors ages 50-54 and 55+?

  • Stormwater

    • What should I do if I see suspicious activity, such as illegal dumping or illegal connections to the street or storm drain system?

  • Streets

    • How do I report a broken street light?

    • How often are streets swept?

    • Are traffic signals in the City synchronized?

    • How do I have my address number on the curb repainted?

    • Who do I call to have a colored curb repainted? The yellow curb in front of my business is faded.

    • How do I report graffiti?

  • Traffic Engineering

    • Are traffic signals in the City synchronized?

    • The traffic lights are out, what should I do?

    • I'm concerned about speeding in my neighborhood; what do I do?

  • Transportation

    • Are there more bike lanes planned in Arcadia?

    • Can I get from my house to an appointment using Arcadia Transit?

    • When will the Gold Line begin light rail train operations?

  • Water

    • Are there other rules related to water conservation?

    • Why is Arcadia still observing mandatory water conservation if the Governor called off the drought?

    • What is the City's outdoor watering schedule?

    • How do I report a meter or fire hydrant leak?

    • How do I request to start or stop water and sewer service?

    • I have abnormally low/high water pressure. What should I do?

  • Wilderness Park

    • May I visit Wilderness Park on weekends?

    • May groups camp overnight during the week?

    • Can I make a weekend reservation for Wilderness Park online?

    • May a school group reserve a visit to Wilderness Park for a field trip?

    • Is there wildlife at Wilderness Park?

    • How can I register my child for a merit badge class?

    • How can my child have their Blue Card signed off?