Safety Advice for Every Resident
Many people are victims of crime. Often times, there are steps that people can take to protect themselves and reduce the risk of becoming victimized. The following are crime prevention tips that the Arcadia Police Department encourages residents to adopt to protect themselves and their property from theft or damage.
- Walk purposefully and with confidence. Give the appearance that you are totally aware of your surroundings.
- Be aware of your environment and what is going on around you. Criminals tend to avoid people who have this type of demeanor.
- Perform mental exercises and plan out what you would do in different crime or personal security situations.
- Follow your instincts. If you feel you are in danger, respond immediately. Remember that your personal safety is the top priority.
- Select an ATM that is in a well-lit, well-traveled location.
- Whenever possible, select an ATM that is monitored or patrolled by a security officer.
- Always watch for suspicious persons or activity around an ATM. Be aware of anyone sitting in a parked car in close proximity to or at a distance from the ATM location.
- If you notice anything strange, leave and return some other time. Even if you have already started a transaction, cancel it and leave.
- If using a deposit envelope, keep a supply of deposit envelopes at home, in your car or office. Prepare all transaction paperwork prior to your arrival at the ATM site. This will minimize the amount of time spent at the ATM.
- Maintain an awareness of your surroundings throughout the entire transaction. Do not become so involved with your transaction that you are not aware of changing conditions in the area.
- Do not wear expensive jewelry or take other valuables to the ATM. This is an added incentive to an assailant.
- If you get cash - put it away right immediately. Do not stand at the ATM and count it!
- Never accept offers of assistance with the ATM from strangers; ask the bank for help.
- Never lend your ATM card to anyone; treat it as if were cash or a credit card.
- If you use a drive-up ATM, ascertain your vehicle doors and windows are locked.
- During evening hours consider taking a companion along, park close to the ATM in a well-lighted area and lock your car. If the lights around the ATM are not working properly, do not use it.
- When leaving an ATM location make sure you are not being followed. If you are being followed, drive immediately to a police, sheriff or fire station, crowded area, well-lighted location or open business. Flash your lights and sound your horn to bring attention to your situation.
- If you are involved in a confrontation and the attacker is armed with a weapon and demands your money or valuables, GIVE IT TO THE SUSPECT. Do not resist, property may be recovered later or replaced. Your life is worth more than your property!
Buy a Safe
- Cash, Jewelry, Watches, Credit Cards, Birth & Marriage Certificates, and Keys
- Firearms, Prescription Medications, Alcohol, Passports, and Social Security Cards
- Electronics, Backup Drives, Flash Drives, Laptops, iPads, and Cameras
- Collectibles, Photos/Albums, Heirlooms, Blueprints, Titles, and Financial Documents
Buying or Selling Using Mobile Apps and the Internet
- Arrange for the exchange during daylight hours.
- Always meet in a visible, public area, preferably with recorded surveillance.
- Avoid transactions at your home and NEVER allow strangers into your home.
- Know the value of items being bought or sold. If it sounds too good to be true, it probably is!
- Bring a friend along.
- Tell someone else where you will be and how long you are expected to be there.
- If the person is not will to meet at the police station, the transaction probably was not meant to be!
- Memorize your Personal Identification Number (PIN). Do not write it down or keep it in your wallet or purse. Do not tell anyone else your PIN NUMBER!
- Shield the ATM keypad from anyone who may be standing or parked nearby or anyone crowding you in an attempt to view your PIN and/or transaction. Use your body as a shield if necessary while you enter your access code.
- Make sure you retain your transaction receipt. Do not throw the receipt away at the ATM site.
- The National Consumers League has opened a toll-free number to provide information on ATM frauds and scams. The National Fraud Information Center at 1-800-876-7060 employs counselors who will refer consumers to the proper agency for reporting a fraud or scam.
- Immediately report any stolen or lost ATM card to the proper entities.
Hide It, Lock It, Keep It
- LOCK your car!
- Always park in well lighted areas.
- Install motion lights in your driveway.
- Install and use a vehicle alarm.
- DO NOT leave valuables in plain view.
- Never leave your purse or wallet in the car.
- Leave all items of value at home if possible.
- Look around when you park. Notice anyone or anything suspicious?
- Write down license plates and descriptions.
- Alert on-site security or staff and CALL the police.
Other thieves target victims by watching what is placed inside a trunk or hatch. If you plan on stopping by the gym, park, or elsewhere after work, take the time before you leave to place your belongings safely in the trunk. Don't wait until you park to then transfer your laptop, purse, bag, or briefcase to the trunk. Thieves may be watching and targeting your car.
Some of the most common items stolen are backpacks, briefcases, duffle bags, cell phones, lap tops, money/coins, sunglasses, and other items that are valuable or may contain valuables. Don’t leave any of these, or other valuable items in plain view. Hide them, take them with you, or lock them in the trunk.
These are just a few tips to help prevent you from becoming a victim of auto burglary. Be proactive, look around, and most importantly, don't hesitate to call the police if you see something or someone suspicious. Don't become a victim!
Identity Theft Prevention
- Bank Statements
- Discarded Credit Card & ATM Receipts
- Falsely Obtained Credit Reports
- Pre-approved Credit Card Applications
- Stolen Mail
- Theft of a Wallet or Purse, Credit Cards, Social Security Card, Birth Certificate, Passport
- Internet Websites
- Shred sensitive documents with a personal shredder. Shredders with diamond cuts are best.
- Don’t give personal information over the phone.
- Do not routinely carry your social security card or birth certificate in your wallet or purse.
- Disclose your social security number ONLY when absolutely necessary.
- Change your driver’s license number to a randomly assigned “S” number.
- Contact card carriers (such as health insurance) who use your social security number as identification and ask if they can use a different identification number.
- Carry ONLY those credit cards you use regularly, and cancel all unused credit cards.
- Keep an accurate list of all credit cards and bank accounts including name, mailing address and telephone number of creditor, the account number, and expiration date. Update the list regularly and keep it in a secure place.
- Closely review all credit card statements each month to detect unusual activity or unauthorized charges.
- Destroy pre-approved credit card solicitations, contact all three major credit-reporting bureaus in writing and “opt-out” of pre-screening lists.
- As a California resident, you are entitled to a free copy of your credit report each year. Exercise this right, and check your credit report closely for accuracy.
- Do not use your year of birth or other easily identifiable code as a password or PIN for credit cards or ATM machines. Do not allow others to closely view you as you enter your password or PIN.
- Destroy all credit card and ATM receipts, do not discard them in banks or retail establishments.
- If you suspect that your mail is being stolen or tampered with, contact your local post office or postal inspector.
- Never give your PIN number out to someone over the telephone, even if they say that they work for the bank or financial company in question.
- Use encryption software when transferring personal identifying information over the Internet.
- Be very cautious about sending personal identifying information over the Internet.
If you See Something, Say Something!
Install a Professional Home Security System
- Protect Your Home and Family from Intruders
- Protect Your Home and Family from Fires
- Protect Your Family from Carbon Monoxide Poisoning
- Provide Your Family with Peace of Mind
- Protect Your Valuables
- Having Someone Else to Monitor Your Home
- Save on Homeowners Insurance
- Keep an Eye on Your Home Remotely
- Get Medical Assistance When Needed
- Reduce Energy Consumption in Your Home
Internet and Online Safety
- Keep the computer in a common area, such as the family or living room. This helps you monitor your child's computer use.
- Spend time with your child online, and talk to them about their Internet use. Ask to see their profile page(s). Many children have more than one profile. Google your child's name.
- Know your child's screen names and passwords. Ask your child to add you as a "friend" on his/her profile page.
- Limit the information allowed in online profiles and make sure profiles are set to private.
- Control access to chat rooms and Instant Messaging.
- Monitor the sites they are visiting by clicking the internet browser's History button.
- Teach children to avoid risky behavior, such as maintaining buddy lists that include strangers, flirting or discussing sex online with people they do not know in person, posting sexually suggestive material or being rude or mean to someone online.
- Teach children to Stop, Block, and Tell if they are bullied or made to feel uncomfortable online.
- Remind children that computer use is not confidential.
- Keep the lines of communication open.
- Make agreements about computer use, such as:
- sites they are allowed to visit
- length of time they can be online
- basic safety rules
- Here are basic safety rules you should include in your agreement:
- Never give out personal information (name, age, address, phone) or use a credit card online without permission.
- Never share passwords with anyone, including friends.
- Never arrange to meet in person someone they met online unless you agree and go with them.
- Never reply to a bully or any other uncomfortable messages they receive online.
- Agree upon the consequences for not following the rules or breaking the agreement. It can be helpful to write down the rules and agreements in the form of a contract.
- Don't share your password - even with your best friend.
- Know who your friends are! Make sure you know someone in person before you add them to your "friends" list.
- Don't post anything you wouldn't want your grandmother to see.
- What you post online stays online--forever--so think before you post.
- Pay attention to how you are communicating. Don't say anything online you wouldn't say in person. Don't be rude online.
- Protect your privacy and your friends' privacy too...get their permission before posting something about them.
- Check what your friends are posting or saying about you. Even if you are careful, they may be putting you at risk.
- Don't take, keep, or send nude or partial nude pictures of yourself or others. You could be prosecuted for creating or distributing child pornography if you possess or send nude or partial nude pictures of someone under the age of 18.
- Don’t hang around online places where people could treat you badly.
- The person may not be telling the truth about who they truly are.
- Tell a trusted adult if someone does or says something online that makes you feel uncomfortable.
- And, unless you’re prepared to attach your Facebook page to your college/job/internship/scholarship or sports team application, don’t post it publicly!
- Don’t become an addict. The key to becoming the well-rounded and interesting person you want to be is to find a balance between your online experience and your social encounters.
- Don't give your personal information unless you are absolutely sure that it is safe.
- This means where possible, not giving out your full name, your address, your phone number, your credit card number, your tax file number, or information on your family and friends.
- If you have to give a name to register or login to a forum or for some other online purpose, use a nickname or alias where possible.
- Sometimes you'll want to give personal details, including your credit card number, for shopping on the net. This is OK, as long as the online seller is reputable and has secure shopping facilities.
- Secure shopping means that they use secure servers which receive and store your personal information in encrypted form, so that if anyone intercepts your transaction, they won't be able to decode the data and get your details.
- Secure site pages will have addresses starting with 'https' rather than 'http' (e.g. you might browse around their site on unsecured pages, and then when you are ready to make a purchase, you'll be switched to secured pages).
- Be careful using the internet for private communication (including shopping) on computers that are in public locations or used by other people.
- On a public computer, other people might be able to view what you've been browsing or even retrieve your personal details after you have finished.
- People you don't know could simply be watching over your shoulder (very dangerous if you are shopping online).
- The computer could have a keystroke logger, which is a program that records what you type.
- Use a combination of words, letters and symbols in your passwords - try to use at least 16 characters in a 'pass phrase', ie. a sentence rather than a word, to make it hard for someone to 'crack' your password with the help of a computer program. An example could be “I_walk_the_dog_at_4”. Come up with a password and then test it on Microsoft's password checker.
- Chat sites or forums are OK if they are about sharing information about an everyday hobby or interest. It's best to avoid chats or forums which deal with people's personal issues or problems.
- Always remember that you do not know most of the people, and they can be someone completely different online.
- Never get into 'flaming' someone else on an online forum (ie. insulting them or getting into heated arguments) – you might find that it escalates into more serious harassment.
- Be very careful if you want to meet someone you have met online. The person might not be who they say they are.
- Plan to meet in a neutral place, like a cafe. Don't give out your full name or home address.
- While dining out, do not place your purse or jacket over the back of your chair. Keep your purse on your lap or between your feet with the handle around the leg of your chair or your foot.
- Do not leave a cell phone, laptop, or tablet unattended on your table.
- When shopping, do not leave your purse or wallet unattended.
- At work, put your purse or wallet in a drawer. Do not leave it on or under a desk.
- Always keep your purse closed.
- Do not keep your Personal Identification Numbers (PIN) in your purse or wallet.
- Keep a list of all credit and ID cards at home along with the card number and customer service phone number in the event you need to close the account due to theft.
Motor Vehicle Theft Prevention
- Roll up windows and lock all doors.
- Park in well-lit areas.
- Always be aware of the area you are parking in.
- Hide all valuables out of view. If you can see them from outside the vehicle, so can thieves.
- The trunk of your car is a great spot to place valuables.
- Remove the GPS unit and clip when you exit your vehicle.
- If you must leave the unit in the car, be sure to hide both it and the clip or suction cup that holds it. Thieves see the clip and know there is a unit somewhere in the vehicle.
- Frequently wipe your dash to remove tell-tale dust rings that are left by suction cup mounts. Replace the cover to the vehicle's power outlet when not in use.
- Record the serial number and keep a copy in the glove compartment and with your other valuable papers at home to assist the police with recovery should your unit be stolen.
Own a Dog
Practicing Safe Choices
- Always be aware of your surroundings, especially at night.
- Get your exercise or run your errands in the daytime or early evening, not late.
- Walk or jog/run in groups.
- Carry a cellular phone.
- Stay alert to what's happening around you; report suspicious behavior/activity.
- Plan your route; stay on populated, well-lit walks.
- Be watchful and aware. Keep your head up. Make quick eye contact with those around you and be observant of passing vehicles.
- Don’t become distracted by talking on a cell phone or listening to an iPod/similar device.
- Keep a whistle within reach. If threatened, use the whistle to signal residents for help. Yelling “Fire!” “Help!” or “Rape!” are ways of drawing attention and alerting people of your situation.
- Hold your car keys in your hand to use as a weapon against an attacker.
- Carry a cell phone and call ahead to your destination to alert them that you’re on the way. Make sure you’re expected at a certain time, so in the event you fail to show up, those expecting you will know enough to begin looking for you.
- Walk with confidence. Don’t let anyone violate your space. Trust your instincts. Anyone at anytime can be a victim of crime so never assume, “IT WILL NEVER HAPPEN TO ME.”
- If an unarmed attacker confronts you, believe in your ability to defend, distract, or even incapacitate the attacker enough to escape.
- If you think that someone is following you, switch direction or cross the street. Walk towards an open store, restaurant or residence.
- When parking, walking or returning to your car, travel in well-lit and populated areas.
- When on the go, wear sneakers or shoes that allow for added mobility.
Program your Cellular Phone
- Try “casing” your own home, at night and during the day. Attempt to gain access to your home when the doors and windows are locked and “secure.” Make sure you have some identification on you in case your neighbors call the police.
- ALWAYS lock your doors and windows. Doors should be made from strong wood or metal and should be locked with a deadbolt. Install guards on windows that prevent them from being raised more than a few inches.
- Leave a light on (perhaps on a timer) when you go away, even for the evening. Leave a television or radio on as well.
- Install motion sensor lights outside your home and out of reach so burglars cannot unscrew the light. Also, buy variable light timers to activate lights in your home.
- NEVER prop open the door or let someone in behind you if you live in an apartment building. If the building has a main entryway, make sure that security is enforced at the main door. Report residents who do this to your landlord.
- Be vigilant . If you suspect suspicious activity around your home, your neighbors’ homes, or in your neighborhood, please report it to the police immediately by calling 626-574-5123.
- Document serial numbers of all electronics and take pictures of all valuables. Keep this in a safe place to provide to the police in the event you are burglarized.
Street Safety Tips
- Be aware of your surroundings at all times and trust your instincts. If you think you are in an area you should not be, you probably are.
- Know where you're going and the safest way to get there, particularly when moving about the city during hours of darkness. Walk/run in well-traveled, well-lit areas avoiding short cuts through alleys and parking lots.
- Have a plan of action in mind. Decide where you would go and what you would do should some dangerous situation occur. Know where the nearest police/fire station is located, how to contact the police in the event of an emergency, what establishments are open late where you could seek refuge if needed, etc.
- Walk with confidence on the street and at a good, steady pace. Keep your head up, observe your surroundings, and don't look down at the ground.
- Carry a whistle or similar type of noisemaker. In the event of an emergency, the sound may scare off a would-be attacker.
- Take special care when jogging or biking. Vary your route, go with a friend, and avoid isolated areas.
- Do NOT wear headphones or listen to music.These can distract you from being aware of your surroundings and who may be approaching you.
- Keep purses and packages tucked securely between your arms and body. Don't overload yourself with packages and bags – it is distracting and it can make you look defenseless.
- Carry only what you need. Don't carry a large amount of cash or numerous credit cards and avoid wearing flashy and excessive amounts of jewelry.
- Exercise caution when using ATM machines. Only use ATMs located in well lit, well trafficked areas those physically located in stores are the safest.
- Show you are suspicious and turn to look at the person. It sends a clear message that you will not be taken by surprise.
- Change directions. If someone is following you on foot, cross the street and vary your pace. If the person following you is in a car, turn and walk in the opposite direction.
- Go into the nearest store or public place. If the person follows you, ask to use (or find) a phone and call for help. If there isn't a store or public area nearby, keep moving. If you have to scream (or blow your whistle) to draw attention to your situation, do it.
- DO NOT RESIST, especially if you know or believe the robber to be armed. The best course of action is to hand over money and whatever other belongings are demanded as quickly as possible and try to disengage from this confrontational, and potentially dangerous. Remember, belongings can always be replaced, but you cannot.
- Try to remain calm. Note the robber's appearance and report the crime immediately to the police.
Useful Safety Tips
- Always lock your car doors and pull up your windows, whether you leave your car for one minute, or all day. It takes only minutes to break into most vehicles, and leaving your car unlocked is an open invitation to a thief. It’s important to remember to do this, even if your car is parked in your own driveway.
- Don’t leave valuables in your car. Never leave your vehicle title and registration paperwork, credit cards, gas cards, or checkbook in your car. Additionally, leaving items such as a purse/wallet, keys, laptop, briefcase, iPod, or other property in plain view is placing temptation in the path of a would-be thief. Don’t try to hide these items under a sweater – this doesn’t fool anyone – take them with you or leave them at home.
- Most recently, several vehicles with portable GPS units have been targeted. When putting away your portable GPS, remember to hide the unit holder and/or suction cup as well. Leaving the holder out on your dashboard or windshield just tells a thief that you have a unit hidden somewhere else in your car.
- Park in your garage whenever possible. Remember to keep the garage door closed and locked at all times, even if you are inside the house or working in your backyard.
- Park and walk in a well lit and busy area or highly visible stall. Notify the property owners if any lighting needs repair.
- Stay away from stairwells, elevators, dumpsters, or any other dark/confined areas, and always remain aware of your surroundings.
- After shopping, have your keys ready while you walk to your car, and try to keep your hands relatively free of packages. Place your packages in the trunk when going from store to store.
- If returning to your vehicle late at night, ask for a security escort or use the buddy system. Make sure both you and your buddy are safely in your car with the doors locked and the engine running. Do not leave your buddy stranded!
- Share this information with friends, family, co-workers, and neighbors, and help them get in the habit of practicing the same precautions.
- Be aware at all times and be a good witness; call and report criminal and/or suspicious activity, persons, or vehicles to the Arcadia Police Department at (626) 574-5151. In case of an emergency or a crime in progress, dial 9-1-1.