Title VI
The City of Arcadia operates Arcadia Transit services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Arcadia.
For more information on the City of Arcadia’s Civil Rights program, and/or to file a complaint, contact (626) 574-5435; email ArcadiaTransit@ArcadiaCA.gov; or visit our Transportation Services office at 240 West Huntington Drive, Arcadia, CA 91007.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights: Regions 9, 201 Mission Street, Suite 1650, San Francisco, CA 94105.
- Transit Policy and Procedures Manual
- Title VI Complaint Policy and Procedures
- Title VI Complaint Form
Please see below for Chinese and Spanish versions of the Title VI Complaint Policy and Procedures and Complaint Form:
- 标题VI投诉政策和程序以及投诉表
- Política y procedimientos de quejas del Título VI y formulario de quejas
Americans With Disabilities Act (ADA)
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation.
The City of Arcadia is committed to ensuring that all City programs, services, and activities provided are accessible to people with disabilities. The City of Arcadia does not discriminate on the basis of disability and if you have any concerns regarding any City programs or services, download a copy of the City's Americans with Disabilities Act Procedures and Grievance Form. The form should be completed and mailed to the address noted.
- ADA Grievance Procedure and Form
- ADA Notice
- ADA Procedures
- ADA Procedures FAQs
