The California Public Records Act provides the public with important rights to obtain access to records held by public agencies in the State. 

The goal of the City Clerk's Office is to provide the public with quick and easy access to public information and records.

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PUBLIC RECORDS REQUEST

If you are unsure about what document you are looking for, the City Clerk's Office can help you identify what you need and find the quickest way to obtain the information. 

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Fire and Police records contain sensitive information and are not available for public search. 
The City of Arcadia DOES NOT maintain the following records:
  • Birth Certificates
  • Marriage Certificates
  • Death Certificates

Copies of those records may be obtained by contacting the Los Angeles County Registrar-Recorder/County Clerk's Office at (800) 201-8999 or by visiting the County Registrar-Recorder website. 

SEARCH PUBLIC DOCUMENTS/RECORDS ONLINE

Users can either browse documents or search for a specific document(s) by accessing the public document portal (Laserfiche database).

SEARCH PUBLIC RECORDS

Pop-Up Blockers:

To fully utilize the Laserfiche database pop-up blockers must be disabled in all browsers. 

Using the Database: 

There are two approaches for searching documents.

  1. Use the Search tool by entering keywords or phrases with the document (this may result in longer search time).
    • Helpful Tip: to search an exact word or phrase, enclose the search terms in quotes (e.g. "Laserfiche").
  2. Use the folder browser to drill down the folder structure. 

To print or scroll through a document, convert to PDF first by clicking on the Printer icon.

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You may then print or scroll through the document.  Pages can be printed one at a time or as a complete document.  Some of our documents are very large; we have set a limit of 100 pages per download. The system can convert up to 100 pages to PDF at one time. If a document is more than 100 pages, the conversion will create multiple PDFs. This process will be slower than a regular print function as the conversion to PDF takes a few seconds for each page. 

The City Clerk's Office is continually working to expand the number of documents online.