Public Works Services

11800 Goldring Road
P.O. Box 60021
Arcadia, CA 91066-6021

General Service:  (626) 256-6554
Utilities Service:   (626) 256-6650
Fax: (626) 359-7028

Tom Tait
Public Works Services Director

Hours of Operation
 Monday - Thursday
    6:45 a.m.– 5 p.m.
Friday (Closed alternate Fridays)
    6:45 a.m.– 4 p.m.

View Calendar





The City is currently under review of Governor Brown's recent Executive Order B-40-17, which terminates the January 2014 drought state of emergency while keeping permanent prohibition on wasteful water use. 
Staff is currently working to update the Water Conservation Plan Ordinance to reflect this change.


Wasteful water use include the following:

  • Hosing off sidewalks, driveways, and other hardscapes;
  • Washing automobiles with hoses not equipped with a shut-off nozzle;
  • Using non-circulated water in fountain or other decorative water feature;
  • Watering lawns in a wasteful manner that causes runoff, or within 48 hours after rainfall;
  • Irrigating ornamental turf on public street medians 

Thank you for your patience at this time. For more information, email Mandy at






Seasonal Watering Days:

Seasonal Watering Days

Summer (May-October) 

3 days per week -- Tuesday, Thursday, & Saturday


Winter (November-April)

2 days per week -- Tuesday & Saturday

All Phase 1 Water Use Restrictions remain in effect. See below.


In response to the severe drought, the State of California has adopted emergency regulations requiring local agencies to restrict water use.  The City Council approved the implementation of Phase I Mandatory Water Conservation Prohibitions, which meet the requirements of the State.  These prohibitions are unique to Arcadia and will complement the current voluntary conservation methods residents are already practicing. 

Subsequent to the adoption of the Phase 1 Water Use Restrictions, the City Council adopted additional regulations that are in effect now:

  • No lawn, landscape, or turf areas shall be watered or irrigated between the hours of 9 a.m. and 6 p.m.
  • No lawn, landscape, or turf areas shall be watered or irrigated more than 2 days a week in winter and 3 days a week in summer.  The City's watering days are:
    • Summer (May-October): TUESDAYS, THURSDAYS, and SATURDAYS.
    • Winter (November-April): TUESDAYS and SATURDAYS
  • Limit outdoor watering for sprinklers to 10 minutes per station.
  • No hose washing of sidewalks, walkways, driveways, or parking areas.
  • No washing of motor vehicles, except where the hose is fitted with a shut-off nozzle or similar device that ceases dispensing water when not in use.
  • No water shall be used to clean, fill, or maintain levels in decorative fountains, unless such water is part of a recirculating system.
  • No lawn, landscape, or turf areas shall be watered in a wasteful manner.
  • No lawn, landscape, or turf areas shall be watered or irrigated during and within 48 hours after measurable rainfall.
  • No Arcadia water customer shall permit water to leak from any facilities on their premises.
  • No restaurant, hotel, café, cafeteria, bar, or other public place where food or beverage is served or offered for sale shall serve drinking water to any customer unless expressly requested by the customer.
  • No hotel or motel shall launder towels and linens of an occupied guestroom on a daily basis, unless expressly requested by the guest.


The City has implemented a three-step enforcement plan for these Phase I Prohibitions. 

    Step 1:     First Notice - Five (5) days to correct the violation.

    Step 2:     Notice of Violation - Three (3) days to correct the violation.

    Step 3:     Refer to Code Enforcement - Issue of citation and/or fines up to $500.

If you have any questions or would like additional information about Arcadia's water conservation program or the Phase I Prohibitions, please contact the Public Works Services Department at (626) 256-6554.


Pool/Spa Cover Rebate

The City is offering a pool/spa cover rebate program for qualifying Arcadia single family residential water customers. Pool/spa covers can significantly reduce water evaporation, reduce the chemical consumption of your pool up to 60%, and keep debris out when your pool is not in use. View informational flyer and application form. For more information, contact (626) 256-6595.

Free Irrigation Audit

The City of Arcadia offers free irrigation audits to its residents.  To schedule a free irrigation audit, please call the City of Arcadia Public Works Services Department at (626) 256-6554.  Poorly functioning sprinklers and over-watered landscapes waste water and increase the number of pollutants flowing into storm drains.  Water is mostly wasted in your garden in months prior to or just after the rainy season when intermittent rains occur and you water plants that do not need the water.  

Learn to Read Your Water Meter

Set up an appointment with the City's Utilities technicians to learn how to read your water so you can monitor your water usage and check for leaks. Take control of your water use to save water and money! Call the Public Works Services Department at (626) 256-6554.

Water Efficiency Rebates

City of Arcadia water customers qualify for water saving rebates through the Metropolitan Water District of Southern California (MWD).  Visit to view a list of residential and commercial water saving rebates.

Hero Program

In an effort to help residents reduce water and energy use, the HERO Program was launched in the City of Arcadia.  Through the program, homeowners owners can pay off water efficiency improvements through their property tax bill.  A wide variety of water saving products are available through the program and applying for HERO is fast and simple.  View more HERO program information

Water Efficient Landscape Ordinance

Property owners and developers planning projects with new or renovated landscaping that require a City permit must comply with the Water Efficient Landscaping Ordinance.  The Water Efficient Landscaping Ordinance requires smart irrigation controllers and the use of drought tolerant plants.  For additional information or questions, please call the Development Services Department at (626) 574-5423.

WaterSmart Software

Visit the WaterSmart webpage to learn how to utilize your Home Water Report to gain a better understanding of your water consumption and save water & money!

Helpful water conservation websites: 

Metropolitan Water District:
Save our Water:
Smart Gardening: