Public Works Services

11800 Goldring Road
P.O. Box 60021
Arcadia, CA 91066-6021

General Service:  (626) 254-2720
Utilities Service:   (626) 254-2700
Fax: (626) 359-7028

Tom Tait
Public Works Services Director

Hours of Operation
 Monday - Thursday
    6:45 a.m.– 5 p.m.
Friday (Closed alternate Fridays)
    6:45 a.m.– 4 p.m.

View Calendar





 Tuesday, Thursday, Saturday



Seasonal Watering Days:

Seasonal Watering Days

Summer (May-October) 

3 days per week -- Tuesday, Thursday, & Saturday


Winter (November-April)

2 days per week -- Tuesday & Saturday

All Phase 1 Water Use Restrictions remain in effect. See below.



On April 7, 2017, the Governor ended the drought emergency in most of California through Executive Order B-40-17. However, Arcadia’s local water supply is still recovering from the impact of the five-year drought. The Main San Gabriel Ground Water Basin, from which the City pumps most of its water, reached a historic low in water level just last October. Although we received above average rainfall this past winter, basin water levels only recovered slightly. Compounded by unpredictable climate change, the City must improve drought resiliency by protecting our local groundwater supplies. 

The City and community will need to continue water conservation efforts to prepare for future droughts, as well as reach the 20% per capita reduction goal by 2020 (20x2020), called forth by Senate Bill X7-7. Arcadia residents have worked hard to conserve water indoors, however outdoor watering accounts for up to 70% of residential water use. Due to these factors, Arcadia will remain in Phase I Mandatory Water Conservation Prohibitions. The City's Water Conservation Plan is codified within the Arcadia Municipal Code and can be viewed here.

Additionally, the State Department of Water Resources is working on permanent water use regulations to make water conservation a way of life in California, as directed by Executive Order B-37-16. It is anticipated that these regulations will be made public sometime later this Fall, and the City will update the Water Conservation Ordinance to reflect this change as they become finalized at the state level. 

The Phase I Mandatory Water Conservation Prohibitions are applicable to all water customers and are currently in effect:

  • No lawn, landscape, or turf areas shall be watered or irrigated between the hours of 9 a.m. and 6 p.m.
  • No lawn, landscape, or turf areas shall be watered or irrigated more than 2 days a week in winter and 3 days a week in summer.  The City's watering days are:
    • Summer (May-October): TUESDAYS, THURSDAYS, and SATURDAYS.
    • Winter (November-April): TUESDAYS and SATURDAYS
  • Limit outdoor watering for sprinklers to 10 minutes per station.
  • No hose washing of sidewalks, walkways, driveways, or parking areas.
  • No washing of motor vehicles, except where the hose is fitted with a shut-off nozzle or similar device that ceases dispensing water when not in use.
  • No water shall be used to clean, fill, or maintain levels in decorative fountains, unless such water is part of a recirculating system.
  • No lawn, landscape, or turf areas shall be watered in a wasteful manner.
  • No lawn, landscape, or turf areas shall be watered or irrigated during and within 48 hours after measurable rainfall.
  • No Arcadia water customer shall permit water to leak from any facilities on their premises.
  • No restaurant, hotel, café, cafeteria, bar, or other public place where food or beverage is served or offered for sale shall serve drinking water to any customer unless expressly requested by the customer.
  • No hotel or motel shall launder towels and linens of an occupied guestroom on a daily basis, unless expressly requested by the guest.

The Water Conservation Plan is codified in the Arcadia Municipal Code, which can be viewed here. If you have any questions or would like additional information about Arcadia's water conservation program, please contact the Public Works Services Department at (626) 254-2700.


Pool/Spa Cover Rebate

The City is offering a pool/spa cover rebate program for qualifying Arcadia single family residential water customers. Pool/spa covers can significantly reduce water evaporation, reduce the chemical consumption of your pool up to 60%, and keep debris out when your pool is not in use. View the informational flyer and application form. There is currently no deadline to apply; rebates will continue to be awarded to qualifying applicants on a first come first serve basis. For more information, contact (626) 254-2706.

Free Irrigation Audit

The City of Arcadia offers free irrigation audits to its residents. To schedule a free irrigation audit, please call the City of Arcadia Public Works Services Department at (626) 254-2700. Poorly functioning sprinklers and over-watered landscapes waste water and increase the number of pollutants flowing into storm drains. Water is mostly wasted in your garden in months prior to or just after the rainy season when intermittent rains occur and you water plants that do not need the water.  

Learn to Read Your Water Meter

Set up an appointment with the City's Utilities technicians to learn how to read your water so you can monitor your water usage and check for leaks. Take control of your water use to save water and money! Call the Public Works Services Department at (626) 254-2700.

Water Efficiency Rebates

City of Arcadia water customers qualify for water saving rebates through the Metropolitan Water District of Southern California (MWD). Visit to view a list of residential and commercial water saving rebates.

Hero Program

In an effort to help residents reduce water and energy use, the HERO Program was launched in the City of Arcadia.  Through the program, homeowners owners can pay off water efficiency improvements through their property tax bill.  A wide variety of water saving products are available through the program and applying for HERO is fast and simple.  View more HERO program information

Water Efficient Landscape Ordinance

Property owners and developers planning projects with new or renovated landscaping that require a City permit must comply with the Water Efficient Landscaping Ordinance. The Water Efficient Landscaping Ordinance requires smart irrigation controllers and the use of drought tolerant plants. For additional information or questions, please call the Development Services Department at (626) 574-5423.

WaterSmart Software

Visit the WaterSmart webpage to learn how to utilize your Home Water Report to gain a better understanding of your water consumption and save water & money!

Helpful water conservation websites: 

Metropolitan Water District:
Save our Water:
Smart Gardening: