Can I type my resume or a term paper at the Library?
Yes, there are more than 50 computers with the Microsoft Office Suite software installed, this includes Word, Excel, PowerPoint, Access and Publisher. These PCs are free for your use with your Library card, but printing to the public print station costs 15 cents per page for Black & White or 50 cents per page for Color. These PCs are located in the Children's Room, the Middle School Area, the Teen Area, the Catalog Area, and the Tech Center. If you have trouble locating one, please ask a Computer Aide for assistance. Remember to bring a USB drive if you choose to save your file because you are not permitted to save it permanently on the computer's hard drive. You may save it temporarily on the D: drive while you are working on it and so that you may attached it to an email to yourself to save it that way as well.
Can the Library help me borrow books from another library?
Yes. Please ask for assistance at the Adult Reference Desk. There is a charge of $3.00 for the service and some libraries may charge additional fees. Staff will ask you to set a maximum amount that you want to spend.
Do you have teacher loans?
Teachers may pick out the books themselves or with three working days notice, request that staff choose books on a particular subject and/or for a specific grade level. The number of books on a particular topic may be limited by the size of the collection. Teacher loan services may be arranged by calling Children’s Services at (626) 821-5566.
Teachers are asked to return books at least one day in advance so that the computer record can be cleared. Teachers may return books and pick up more items on the same day. In order to make this same day service possible, teachers are asked to please bring the items being returned directly to the Library Circulation Desk to ensure a timely update of the computer record.
Does the Library have a color photocopy machine?
Yes, the Library has a color copier and the cost is 50 cents per page. The Library also has a color scanner if you with to save the copy to a device or to a personal account on the cloud rather than making a paper copy.
Does the Library have a FAX machine?
The Library does have a FAX / SCANNING service as part of the Library Document Station in the Copy Room. The cost is $1 per page. The Computer Aide at the Help Desk can help you if you need assistance sending your fax.
Does the Library have photocopy machines?
Yes, the Library has two black and white photocopy machines and the cost is 15 cents per page to make copies. Both copiers are also able to perform duplex printing. The Library also has a color photocopy machine and the cost is 50 cents per page to make copies.
Does the Library have public meeting rooms?
The Cay Mortenson Auditorium is available to community groups or organizations for meetings of a civic, cultural, charitable, intellectual or educational nature. This room is not available for commercial organizations or private parties. The Cay Mortenson Auditorium seats a maximum of 150 people.
Application for the use of the Auditorium shall be made in the Administration Office no more than three months in advance and at least 48 hours prior to the date of use. Priority will be given to Library-sponsored activities. The Auditorium is available only during the hours the Library is open to the public. The Library may at its sole discretion reject an application. Any scheduled group may be asked to reschedule a particular meeting in order to make the room available for a special purpose.
Fees for the use of the Auditorium are payable preferably at the time of application, but not later than two weeks prior to the scheduled date or the reservation will be cancelled.
There is a fee of $80.00 per hour for the Auditorium, with a two hour minimum. The total fee is derived by multiplying the hourly fee by the number of hours (including any portion of an hour which shall be rounded up to a full hour) of the proposed and approved use.
When groups will be serving food or beverage in the auditorium, there is an additional charge of $50.00.
When use of the Library’s piano is proposed, there is a $50 rental fee.
Fees will be refunded only if applicant notifies the Library of intent to cancel at least two full weeks prior to the scheduled event.
The Auditorium will be available at no charge for setup thirty (30) minutes prior to the scheduled start time of the event. Cleanup must be completed by the end of the scheduled time. The Library reserves the right to bill a user after an event if the time used exceeds the schedule.
In addition to returning your materials promptly, fines can also be avoided by renewing materials in person, by calling (626) 821-5571 or by accessing the Library's Online Catalog at http://www.ArcadiaCA.gov/Catalog and then entering your library card number and last 4 digits of your phone number to login to your account.
How can I renew them?
You may renew each item one time, unless the item is overdue, someone has a hold on the item, or if there are any outstanding fines on your card. You can renew books in person or on the phone anytime the Library is open. To renew by phone, call (626) 821-5571.
You can also renew your books over the Internet. Click on this link to our CATALOG Then login using your Library Card Number and PIN, and follow the instructions about renewing.
How do I get a library card?
The Library participates in California's Universal Borrowing Program, which means that any California resident who has a valid government issued ID is eligible for an Arcadia Library card. To obtain your card we ask you to bring a picture ID with proof of your California residency, such as a California driver's license or California identification card with current address. In addition, one other form of address verification not older than thirty days must be presented, in order to receive full library privileges. A post office box number is acceptable when validated by two pieces of current mail, with one piece of mail or identification having the permanent home address. For information on other acceptable forms of identification, please contact Account Services at (626) 821-5571.
A patron without proper identification will not be issued a library card. Self-made identification will not be accepted. The patron must be present to receive a library card.
How do I reserve a study room?
The Library has 3 study rooms available for use by our patrons.
Study rooms are available, during library operating hours, on a first-come, first-served basis.
All rooms are available for use by patrons with an Arcadia Public Library card. The Library card is held until patrons vacate the room. It is the patron's responsibility to collect their card.
A patron may sign-up for the next available time slot, but no later than that.
All rooms must be vacated by 5 minutes to closing.
Sign-ups are taken at the Adult Information Services Desk or with the volunteer on duty, in person only.
Study room sign-ups are for 2 hours. Only one session per day is allowed for any person or member of a group using a study room.
Reservations will be honored for 10 minutes past the requested time. Failure to arrive within 10 minutes of the requested time will result in a forfeiture of the reserved room.
How does a child get a library card?
A minor, seventeen years or younger, must have a responsible adult present to sign the application form and accept responsibility for all items checked out on the card.
How long can I keep materials?
Fiction DVDs may be checked out for one week. All other items may be checked out for 3 weeks. All items may be renewed one time.
How many books can I check out on a certain subject?
Due to shortages in collections, staff may limit the amount of items by type, material, or subject.
How many books can I check out?
There is a total limit of 60 items allowed on one card. The items may be books, magazines, DVDs, CDs, or any combination of these items and from any area of the Library. Please check out only the number of items that you can safely carry and care for and remember to return them promptly in good condition so fines and fees are not added to your account.
How many DVDs can I check out?
There is a limit of 10 Fiction DVDs or 10 Non-fiction DVDs on one card. The limit applies to any combination of adult or children's DVDs in the Library's collection.
How many items can I check out?
There is a limit of 60 items allowed on one card. Please remember that each item is charged a fine of 25 cents per day if returned late. This means that if 20 items are checked out and returned 2 days late there will be a $10 fine on the account that need to be cleared to check out any additional items. The maximum fine is $10 per item, so if 20 items are checked out and not returned in 3 weeks there is $200 fine on the account. Please check out only the number of items you need and return them promptly so you may check out more items.
How many music CDs can I check out?
There is a limit of 60 music CDs on one card. The limit applies to any combination of adult or children's CDs in the Library's collection.
How much are overdue fines?
Fines accumulate at a rate of 25 cents per day, except Sundays and other days that the Library is closed. The maximum fine for a single item is $10.00.
How much does it cost to print a page off the Internet?
It costs 15 cents per page for black and white and 50 cents per page for color.
If an item is out, can I be put on a waiting list?
Yes, you may ask the staff to place a hold or reserve an item by asking for assistance at the Account Services Desk. You may also place holds on items using our Online Catalog either from home or at any public station in the Library.
Holds are free! Only get charged a $1.00 for items not picked up within the 7-day holding period.
I'm unable to come to the Library. Can you answer questions by phone or e-mail?
Library staff is happy to take your phone calls. The Adult Services Desk phone number is (626) 821-5569 and the Children's Services Desk is (626) 821-5566. You may also 'Chat' with a staff person during business hours or e-mail staff 24 hours a day at firstname.lastname@example.org.
Is there a charge to get a library card?
There is no charge to get your first library card if you are a California resident. Replacement cards cost $4.00.
May I check out books if I forgot to bring my library card?
Yes, if you have a valid government issued ID.
The Library is a great place to do homework, read books or participate in Library-sponsored programs. May I leave my children at the Library?
Children under the age of 12 may not be left unattended in or on the Library grounds. Parents are responsible for monitoring the safety, activities and behavior of their children while visiting the Library. Library staff cannot care for children or assume any parental responsibilities for children. Unattended children will be asked to call their parents for pick-up. If staff is unable to reach the parents, the Arcadia Police Department will be contacted.
What happens if I lose a book?
For each lost paperback, you will be asked to pay the replacement cost plus a $10.00 processing fee. For all other items, you will be asked to pay the replacement cost plus a $10.00 processing fee.
When is the Library open?
The Library is open Monday through Thursday from 10 a.m. until 9 p.m. and on Fridays and Saturdays from 10 a.m. until 6 p.m. The Library is closed on Sundays.
Where can I return my books?
Books can be returned in the book drops located at the center curb of the North parking lot, in the wall drops just outside the Library's front entrance, or inside the library near Account Services.
Audio Visual materials such as videos, CDs, and DVDs may NOT be returned at the outside book drops. Please return in the wall drops just outside the library's front entrance.
Where is the Library located?
The Library is located at 20 W. Duarte Road on the southwest corner of the intersection of Santa Anita Avenue and Duarte Road.
Why does the Library charge overdue fines?
Like other libraries, the Arcadia Public Library charges fines for materials that are returned after the due date. Fines are charged to encourage the prompt return of library materials so that other Library patrons may have quick access to items. Library fines and fees are set by the Board of Trustees of the Arcadia Public Library and ratified by the City Council.