Development Services Department

240 West Huntington Drive
Arcadia, CA 91007

Tel: (626) 574-5415
DSD@ArcadiaCA.gov

Jason Kruckeberg
Assistant City Manager/ Development Services Director

Hours of Operation
Monday -Thursday
   7:30 a.m.– 5:30 p.m.
Friday (Closed alternate Fridays)
   7:30 a.m.– 4:30 p.m.

View Calendar

 

 

***REVISED ARCADIA TRANSIT POLICY AND PROCEDURES MANUAL EFFECTIVE OCTOBER 1, 2019***

The following are the changes that have been made to the Arcadia Transit Policy and Procedures Manual:

  1. 1.11 Attendants/Caregivers
    Caregivers are allowed on the Arcadia Transit Dial-A-Ride system to help those with disabilities. Caregivers may ride free of charge. Eligible passengers must notify Arcadia Transit when placing a trip request that a caregiver will accompany them.
  2. 3.9 Reasonable Modifications/Accommodations of Policies and Practices
    Arcadia Transit adheres to the ADA regulation requiring public transit providers to make reasonable modifications/accommodations to policies, practices, and procedures to avoid discrimination and ensure that their programs are accessible to individuals with disabilities. Under this regulation, upon request, Arcadia Transit bus drivers shall announce the next approaching bus stop and location.

All other provisions in the Policy and Procedures Manual remain unchanged.
Arcadia Transit Policy and Procedures Manual 2019

____________________________________________________________________________________ 

ARCADIA TRANSIT FIXED ROUTE SERVICE

Arcadia Transit Fixed-Route provides general public transit service on three bus lines - Green, Blue, and Red.

Green Line (Huntington Drive / Baldwin Avenue)

Green Line connects the Metro Gold Line Arcadia Station with Santa Anita Park, City Hall, Methodist Hospital, Westfield Santa Anita Mall and Los Angeles County Arboretum.

Blue Line (Holly Avenue / Duarte Road)

Blue Line runs east-west along Duarte Road and north-south along Holly Avenue, connecting communities in the southwest Arcadia to many local activity centers and the Gold Line Arcadia Station.

Red Line (First Avenue / Sixth Avenue)

Red Line runs north-south along First Avenue and Sixth Avenue connecting communities in the east of Arcadia to many local activity centers and the Gold Line Arcadia Station.

Fare Schedule:

  • General (5 -62 years old) – $0.50 with one free transfer between Arcadia fixed-route lines
  • Seniors (62 & older) – Free
  • Persons with Disabilities – Free
  • Children (under 5) – Free with an accompanying adult

Fixed Route Map and Schedule 

DIAL-A-RIDE SERVICE

Arcadia Transit Dial-A-Ride offers curb-to-curb shared transportation to seniors and persons with disabilities, responding to individual travel requests as they are received.  Each Arcadia Transit van is clearly marked and features comfortable seating, and is wheelchair accessible.  Arcadia Transit Dial-A-Ride service will take you to any destination within City limits.

Eligibility:

  • Seniors who are 62 or more years old; or
  • People who are younger than 62 years, but with disabilities and
  • Resident of the City of Arcadia (proof of residency required)

Pre-Registration:

Pre-registration is required in order to ensure the passengers' eligibility.  Once the registration form is received, the form will be reviewed and the eligibility status will be entered into the reservation system within 10 working days.  If the eligibility status cannot be determined, the applicant will be notified within 10 working days.

The registration form is available at and can be submitted to the Community Center, Library, City Hall (Engineering), and below link, or by contacting the City.  You will be asked to provide proof of your eligibility status with the registration.

Dial-a-Ride Application

Dial-A-Ride Service Hours:

  • Monday-Friday:  7:00 a.m. - 9:00 p.m.
  • Saturday & Sunday:  7:00 a.m. - 7:00 p.m.

Service is not available on the following holidays:  New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Dial-A-Ride Fare Information:

$0.50 per person per ride; $5 monthly pass (Effective July 1, 2016)

Dial-A-Ride Reservations:

To request a ride on Arcadia Transit Dial-A-Ride, simply call (626) 445-2211 (TDD users call (626) 445-2522).  Trip requests are accepted a minimum of 24 hours and a maximum of 7 days in advance.  Same-day reservation may be honored based on availability.  Reservation can be made from 7:00 a.m. to 9:00 p.m., Monday through Friday, and 7:00 a.m. to 7:00 p.m. on Saturdays and Sundays.

Dial-A-Ride Subscriptions or Standing Reservations:

A standing reservation or subscription can be established only for MEDICAL trips to the same location, at the same time, on the same day every week for a minimum of three months.  New subscriptions are honored as received based on space availability.  Patrons with subscriptions who will not be traveling for an extended period of time may suspend their reservations for up to 30 days.

Dial-A-Ride Cancellations:

For cancellations, call (626) 445-2211 at least one hour prior to the scheduled pick-up time. Patrons are encouraged to make every effort to notify Arcadia Transit within the stipulated ride cancellation period. Riders who consistently fail to cancel trip requests may face restricted use of the service.

TITLE VI POLICY:

As a recipient of Federal financial assistance, the City of Arcadia operates Arcadia Transit services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Arcadia.

For more information on the City of Arcadia's Civil Rights program, and/or to file a complaint, contact (626) 574-5435; email ArcadiaTransit@ArcadiaCA.gov ; or visit our Transportation Services office at 240 West Huntington Drive, Arcadia, CA 91007.

Title VI Complaint Policy and Procedure.

Title VI Complaint Form

Arcadia Transit Policy and Procedures Manual 2019

 

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer