What's New at the Library
WHAT HOURS ARE THE LIBRARY OPEN TO THE PUBLIC?
Monday - Tuesday: 4 - 8 PM
Weds - Thurs: 10 AM - 2 PM
Sat: 11 AM - 5 PM
ARE THINGS BACK TO NORMAL? WHAT IS DIFFERENT?
We are currently open limited hours for limited services while we work to restore full staffing and resume our regular operations.
Browsing is back! You can also pickup holds, pay fines, and get help with other account issues while we are open.
You can still stop in and study or work, however seating is limited to one person per table, and we encourage patrons not to stay longer than a few hours to make room for other patrons, as we are currently open for a maximum of 80 patrons at a time.
After open hours have ended, we are providing many other services such as reserves, front door pickup, online programming, and services by phone, email or chat.
We continue to offer many services that are available 24/7:
Books and other items can be returned at our book drops
Books and other items can be renewed online at discovery.arcadialibrary.org
Credit card payments for fines can now be paid online! Just log into your account.
Download eBooks and eMagazines at www.ArcadiaCA.gov/digital
Watch a movie on Kanopy by going to www.ArcadiaCA.gov/digital [Note that Kanopy is experiencing some slowdowns due to the increased number of users]
Read a story with your child at Tumble books by going to www.ArcadiaCA.gov/digital
Learn a new language on Mango Languages by going to www.ArcadiaCA.gov/digital
Subscribe to one of our eNewsletters so you'll be among the first to find out when we get a new book! Go to www.ArcadiaCA.gov/librarynewsletters
IS FRONT-DOOR PICKUP STILL AVAILABLE?
Yes! We continue to offer this service during the following hours:
Mon - Tue: 10 AM - 2 PM
Weds - Thur: 3 - 7 PM
Fri: 10 AM - 5 PM
To find out how Front-door pickup works, click here.
WILL PROGRAMS STILL BE VIRTUAL? WHEN WILL IN-PERSON PROGRAMS RESUME?
We are continuing to offer virtual programming only at this time. We believe we will be resuming some in-person programming later in the year when staffing and public health conditions permit it.
CAN I RETURN MY BOOKS WHEN THE LIBRARY IS CLOSED?
Yes, our outdoor book drops are available 24/7 for your returns.
ARE SERVICES AVAILABLE BEFORE OR AFTER THE LIBRARY IS OPEN?
Available during regular business hours only:
Books and other items can be renewed by phone at 626-821-5571
Credit card payments for fines can be paid by phone at 626-821-5571
Chat with a Librarian by clicking here.
Talk to an Adult and Teen Services Librarian by phone at 626-821-5569
Talk to a Children's Services Librarian by phone at 626-821-5566
Checkout a Chromebook! Call 626-821-5571 to reserve one for front-door pickup.
Free Wi-Fi is available in our north parking lot (along Duarte Road). No password required!
Our Regular Business Hours are:
Friday-Saturday : 10-6
ARE RETURNED BOOKS BEING QUARANTINED?
All returned items are being quarantined and cleaned as necessary after they are returned and checked-in. While quarantined, items will show a location of "In Quarantine" in our catalog. After they leave quarantine, their status will change to "Available".
We are following guidance based on research from the U.S. Institute of Museum and Library Services, and the Battelle Institute.
DO I HAVE TO COME INTO THE BUILDING TO GET A LIBRARY CARD?
You can apply for a card online at: https://www.arcadiaca.gov/NewCard
When your application is processed, you will be asked to bring in any supporting documents so that your card can be issued.
Temporary accounts can be started to allow you to place holds online and to access online resources.
MY ACCOUNT HAS EXPIRED, WHAT CAN I DO?
Come into the library during open hours or call call 626-821-5571 for assistance.
I HAVE FORGOTTEN MY PIN NUMBER, WHAT CAN I DO?
Visit the library during open hours, or call 626-821-5571 for assistance.
WILL I BE RESPONSIBLE FOR ANY LATE FEES DURING THE MONTHS OF CLOSURE?
Patrons were not charged fines for items returned late from March 13 to June 30, 2020. We began charging fines on overdue items on July 1, 2020.
Fines can be paid at the front desk or at our self-check machines in the building lobby during open hours, or online at any time.
HOW MANY BOOKS CAN I CHECK OUT?
During open hours, up to 30 books may be checked out.
Holds and pickup requests are still limited to 5 books per account.
CAN I APPLY FOR A PASSPORT?
We are accepting passport applications by appointment only at this time.
Details of our Passport Service are available on the Passport Services web page.
For more information, or for an appointment, call (626) 294-4848.
ARE TAX FORMS AVAILABLE?
Basic forms are available in the Lobby during open hours, or outside the front door during normal business hours.
Please call 626-821-5569 with any questions or to arrange pickup of employer forms
Online Tax Forms:
Federal tax forms are available online from the Internal Revenue Service: http://www.irs.gov/forms-instructions
California tax forms are available from the California Franchise Tax Board: https://www.ftb.ca.gov/
Note that the tax filing due date for individuals for the 2020 tax year has been extended from April 15, 2021 to May 17, 2021.
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