The City of Arcadia understands and appreciates the value of providing outreach and access to City services, information, and programs for limited English-proficient (LEP) residents. The City serves a significant population of limited English-proficient residents, businesses, visitors, and their families.  According to the 2010 census, approximately 60% of Arcadia residents are of Asian/Pacific Island descent, and the vast majority of residents are ethnic Chinese who predominantly speak Mandarin.

If you are requesting a translation of a City document, please contact the department that published the information. If you are unsure of the department, please contact the City Clerk’s Office at (626) 574-5455.

If you are requesting translation services at a City meeting, please contact the City Clerk’s Office at least 72 hours in advance of the meeting. Depending on the nature of the request, a volunteer translator or professional translation service may be provided.

The City is also seeking the assistance of volunteer translators to support the City’s language access goals. If you are interested in serving as a volunteer translator, please download and return the Volunteer Translator Application form below:

In order to ensure equal access to City services, the City of Arcadia has adopted a Language Access Services Policy to ensure that translation services are accessible to all.  To review the City’s Language Access Services policy, please select the link below: 

If you have questions regarding the City’s policy or services, please contact the City Manager’s Office at (626) 574-5401.

CONTACT INFORMATION:

Lisa Mussenden
Chief Deputy City Clerk/Records Manager 
(626) 574-5455
lmussenden@ArcadiaCA.gov